If you need help, simply activate your alarm by pressing the button on your pendant or base unit.
A signal is then sent to the monitoring centre and answered by an operator, who will know who you are, where you are and your emergency contacts.
Using the microphone, you will be able to speak with the operator.
Appropriate assistance will be called to help, even if you are unable to communicate.
What our customers say
“I wanted to thank you for your patience in listening to all my questions and to compliment you on the way in which you ‘do your job’. You come across as professional, efficient, thorough and yet, at the same time, friendly. I was very impressed, thank you.”
“It took me a while to get used to the fact that I needed it, because I thought I am not old, but feel safe now.”
“The children know when the alarm has been activated, and it makes us all feel safer.”
“From the time you press the pendant this service is superb. Thank you very much”
“The alarm was more than useful, it is a lifeline, and I wish all old people could have a lifeline, it’s a necessity. I couldn’t be without it”
Our promise to you
Peace of mind is only a call or click away
A friendly quick and professional response to all calls received
You can remain independent in your home, in the safe knowledge that you can call upon help at any time if you need it.
Equipment that can be tailored to your requirements
Help at the touch of a button, 24 hours a day, 365 days a year
Equipment installation within 24 hours of referral where possible or a time that suits you
Peace of mind and support to carers that you can manage on your own
Regular maintenance checks, free of charge
Reliable and easy to use equipment in the event of an emergency