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See what our telecare customers are saying


Pendant Alarm Testimonial

Epilepsy sufferer, Mandy, talks about how BuzzAware is helping her live independently with her condition, and why a pendant alarm is a god-send to her.

“I wanted to thank you for your patience in listening to all my questions and to compliment you on the way in which you ‘do your job’. You come across as professional, efficient, thorough and yet, at the same time, friendly. I was very impressed, thank you.”

“Hi, I just want to say thank you to your staff who monitor the care lines, My Mum, Pam has a care alarm and Good Friday she was down the garden when a forgotten pan on the hob burnt dry. Unaware, your team called her, got no answer so then called the fire brigade passing on the number to her key safe. She came  back into the house to find three firemen, a lot of smoke, a large fan blasting fresh air through the house and all safe.

Brilliant Service, Brilliant System, Brilliant Staff, Thank you, from a very relieved Daughter, Yours gratefully Debbie.

Caller informs that he and his wife are very pleased with their recent install and that the gentleman who installed it was an absolute star. They would like to say a big “Thank You” to Mole Valley Telecare Staff and would like to recommend us to a dear friend.

“Hello all at Mole Valley Community alarm, Thursday 30th will be my last day at work, as I am retiring . I will be in the flat until Sunday when the removal lorry will come and take me to my new home. I just wanted to say goodbye and thank you all for your wonderful help and cooperation over that last 18 years. I wish all of you the best and I look forward to putting my feet up, HA. HA.

All the best David.

“Sister wanted to say a massive Thank you for all that Mole Valley Telecare have done for her Brother over the past 18 months, she knows how much the alarm was used.”

“From the time you press the pendant this service is superb. Thank you very much”